Hyundai Organized First Time Mega Before Service™ Camp
- ‘Mega Before ServiceTM Camp’ organized at 616 locations on 15 October 2017 for the first time in India
- 17,791 customers participated across India
- ‘Hyundai Customer Care Program (HCCP)’ for complete peace of mind of customers
Hyundai Motor India Ltd. (HMIL), the country’s second largest passenger car manufacturer and the number one exporter since inception, conducted the ‘Mega Before ServiceTM Camp’ for the first time in India on Oct 15, 2017. The ‘Mega Before ServiceTM Camp’ was attended by 17,791 customers from across India. Additionally, Hyundai Customer Care Program (HCCP) has been launched for all Hyundai customers across India.
Announcing the ‘Mega Before ServiceTM Camp’, Mr. YK KOO, MD & CEO, Hyundai Motor India Ltd, said: “Hyundai is a caring and responsible brand and committed to the highest quality of customer service at every touch point. The ‘Mega Before ServiceTM Camp’, highlights Hyundai’s approach to offer services before the need arises. It aims to establish safe driving culture by educating customers about vehicle operations, tips for self-maintenance and emergency measures against accidental damage. The initiative is yet another effort by Hyundai to ensure that every customer gets the best after-sales support throughout the vehicle life-cycle. Through such special service initiatives, we want to enhance customer delight and enhance Hyundai ownership experiences.”
The ‘Mega Before ServiceTM Camp’ was available at 616 locations such as Malls, Residential Societies, Parking Lots and Petrol Pumps and offered high value services along with scratch cards with exciting benefits on labor cost, services, free car wash etc. Customers also had a chance to experience and test-drive the latest Hyundai cars on display at the venues.
At the start of festival season, Hyundai Motor India also launched a unique service package ‘Hyundai Customer Care Program (HCCP)’ for complete peace of mind for its customers. The package is a tool to ensure long term customer association in Hyundai network. It will include bundle of service offerings only for Petrol Models of EON, GRAND i10, ELITE i20, i20 ACTIVE, XCENT and the Next Gen VERNA.
The Hyundai Customer Care Program (HCCP) offers various benefits and services including 3 years/1,00,000 kms Complete Car Maintenance (PMS) and Extended Warranty & Road Side Assistance till 3rd Year, also under this program customers can have minimum 50% saving, Secured From Inflation and expect better resale value for the car.
Customers can purchase this package and avail the attractive benefits, across all Dealerships PAN India. Hyundai Customer Care Program can be availed by new customers and all existing customers who have not completed 1 year and/or 10,000 kms service.
Hyundai Motor India Limited (HMIL) is a wholly owned subsidiary of Hyundai Motor Company (HMC). HMIL is the second largest car manufacturer and number one car exporter since inception in India. It currently has ten car models across segments – Eon, Grand i10, Elite i20, Active i20, Xcent, Verna, CRETA, Elantra, Tucson and Santa Fe. HMIL’s fully integrated state-of-the-art manufacturing plant near Chennai boasts advanced production, quality and testing capabilities.
HMIL forms a critical part of HMC’s global export hub. It currently exports to around 87 countries across Africa, Middle East, Latin America, Australia and the Asia Pacific. To support its growth and expansion plans, HMIL currently has 480 dealers and more than 1,260 service points across India. In its commitment to provide customers with cutting-edge global technology, Hyundai has a modern multi-million dollar R&D facility in Hyderabad. The R&D center endeavors to be a center of excellence in automobile engineering.
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